Privacy Policy

Updated 15 October 2026

Who operates this website

SphAxis is operated by Zhangzhou Saiam Power Technology Co.,Ltd., Lantian Industrial Zone, Longwen, Zhangzhou, China. This notice explains information handled through sphaxis.com and our enquiry channels.

Information you provide

Our quotation form asks for your contact name, business email, enquiry type and requirement details. Please include only information relevant to your sourcing request. Drawings and supporting documents can be sent to [email protected]; the website form does not accept file uploads.

How enquiries are handled

We use the information to review your request, clarify technical and purchasing requirements and respond. Form submissions are stored in the website’s WordPress database and generate a notification to [email protected]. The record may include your IP address, browser, device type and source page. Website administrators can access the entries. Email correspondence and documents are handled through the sales mailbox.

Website operation and service providers

The site is hosted by Hostinger and uses Cloudflare for DNS and website infrastructure. Hosting, infrastructure and email services process information needed to operate their services. WordPress and the form plugin support the enquiry workflow. The form uses built-in honeypot and token checks to reduce automated submissions. Administrative sign-in uses cookies; technical website requests can also be recorded by the hosting and infrastructure services.

Email and WhatsApp

Email links open your email application. WhatsApp links take you to WhatsApp, where its own terms and privacy practices apply. Information sent through those channels is handled by the relevant communication service as well as our company.

Records and backups

Enquiry records may exist in the website database, sales mailbox and website backups. A fixed automatic deletion period has not been configured for the website enquiry form. Contact us if you want to ask about an enquiry record or request correction or deletion. We will review the request, including records that may need to be kept for an ongoing transaction or other applicable requirements. This notice does not promise immediate removal from existing backup copies.

Questions about your information

Contact [email protected] with your enquiry reference and the information you want us to review. Avoid sending identity documents or unrelated sensitive information in the initial message.

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